Why Plan B? Because Plan A doesn’t always work.

We solve what others can’t.

When the stakes are high and the margin for error is razor-thin, organisations turn to us. Time and again, we’ve been called in to take on projects others couldn’t fix – resolving critical roadblocks, rebuilding trust in faltering IT systems, and delivering outcomes when it matters most.

We don’t just react to problems; we take charge. We turn complexity into clarity, chaos into structure and uncertainty into confidence.

Our approach isn’t about quick fixes or temporary solutions. We dig deep, identify the root cause, and rebuild stronger systems – ensuring you’ll never face the same challenge again.

When things go sideways, we step in.

We’ve seen it all. Failed migrations that leave businesses stuck. Security gaps that put data at risk. Collaboration tools no one actually uses. M365 environments that create more problems than they solve.

We’re the team you call when:

  • A project is spiralling out of control and needs expert intervention.
  • Technical hurdles are blocking productivity.
  • IT solutions feel more like IT headaches.
  • You need more than just support – you need strategy.

Our job? To take the mess, make sense of it and get you back on track – fast.

Why Plan B

What sets us apart?

We don’t spread ourselves thin.

Microsoft 365 is our focus and we do it exceptionally well.

We embed ourselves in your team.

We don’t just consult from the sidelines – we work alongside you, ensuring technology supports your goals, not the other way around.

We prioritise strategy, not just support. 

We anticipate challenges before they happen, helping you stay competitive, agile and future-ready.

We keep it clear and straightforward.

No jargon. No fluff. Just real solutions that drive measurable impact.

Are we the most experienced M365 team in Australia & New Zealand? Maybe.

Microsoft is always evolving – but so are we.

It’s been a long time since we’ve come across a problem we couldn’t solve. As a Microsoft Solutions Partner, we give you direct access to Microsoft Premier Support and AvePoint’s high-availability support mechanisms, ensuring challenges are handled swiftly and effectively.

Whether you need project-based IT solutions, ongoing strategic guidance, or a fully managed Microsoft 365 environment, we’ve got your back.

More than a quick fix – a smarter approach.

At Plan B, we don’t believe in patchwork solutions. Sure, we can fix a problem, but we’re more interested in making sure it doesn’t happen again.

That’s why we take a big-picture approach. We get to the root cause – not just the symptoms. We simplify complexity, making sure Microsoft 365 works for you, not against you. We embed ourselves in your team, helping you prevent future roadblocks.

The result? A Microsoft 365 environment that’s efficient, scalable and built for the long haul.

This is what we do. This is who we are.

We’re not just here to fix your Microsoft 365 problems. We’re here to future-proof your IT environment, making sure it delivers value – day in, day out.

 When technology fails, we don’t. When IT challenges seem insurmountable, we solve them. When businesses need more than a service provider, we become their trusted partner.

That’s Plan B. Ready to make Microsoft 365 work for you?