Benson Radiology: How AI reviewed and validated data for 900 Employees

  • ~900 Individual employees data covered
  • 3 Data sources unified
  • 300+ Estimate Hours Saved
TopicAI
IndustryHealthcare
LocationAdelaide

Client Overview

Benson Radiology is a large healthcare organisation, operating within a heavily legislated and complex industrial environment requiring support consolidating data from HR multiple systems.

Business Challenge

Benson Radiology sought to consolidate the employment records of approximately 900 employees. Employment data was distributed across legacy PDF documents, HR systems and their payroll system, with significant variability in format and structure.

A manual approach would have been time-consuming, error-prone, and difficult to scale – making an intelligent, automated solution essential.

The Solution

PlanB combined AI, Microsoft Power Platform and workforce data expertise to create a solution that balanced automation with governance and human oversight.

  1. 01 ExtractAI reads PDFs via Power Automate
  2. 02 ConvertData structured as JSON datasets
  3. 03 AnalyseCopilot interprets key employment terms
  4. 04 ValidateCross-referenced with payroll
  5. 05 OutputCentralised in SharePoint

Key Capabilities

  • Automated extraction of employment details, entitlements, and contractual conditions from PDF and native documents
  • Cross-referencing of extracted contract data against payroll system records
  • Confidence scoring (high, medium, low) applied to each data point for quality assurance
  • Identification and flagging of discrepancies and exceptions for human review
  • Full traceability maintained back to source documents
  • Structured, validated output delivered into a centralised SharePoint-based dataset

Business Outcomes

  • Significant reduction in manual processing effort across the HR
  • Improved accuracy and consistency of employment data at scale
  • Scalable solution capable of processing all ~900 employee records
  • Centralised and structured data source, replacing fragmented spreadsheets
  • Increased auditability and organisational confidence in contract data outputs
  • Set foundation to future proof for AI-driven insights and employment data life-cycle management

Key Takeaway

AI enabled Benson Radiology to transform a complex, document-heavy process into a structured, scalable and confidence-driven operation – allowing its people to focus on exceptions rather than repetitive analysis.

Client Testimonial

"We came to PlanB with a complex problem and a tight timeline. What they delivered wasn't just a tool - it was a structured, auditable process that we could actually trust. The confidence scoring was a standout feature; it has saved our team significant administrative effort and allowed us to focus our attention on what matters most."
Scott Baxter
Scott BaxterGeneral Manager IT,Benson Radiology